Communication.
The ability to listen, observe and interpret all forms of language is important for good Communication. Studies from both Britain and United States show that 55% of communication will be body language, 38% tonality of voice and only 7% verbal. That shows at least 90% of your public image depends on how you look and sound rather than what you say. How well do you think you communicate
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What can I learn. |
Identify explicit and achievable outcomes.
In other words know what you want to achieve and the possibility that you can achieve it.
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Use sensory awareness to notice responses.
Observe the body language, tonality and how they phrase and deliver their response.
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Flexibility alters behavior to achieve outcome.
Be prepared in response to alter what you say and how you say it. Change as and when
required."Flexibility is key".
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Courses available -
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1hr 30mins one to one sessions
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Half day courses - |
Seminars and lectures |
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